Privacy Policy

At whatsonurban.com Ltd we are dedicated to safeguarding and preserving your privacy when visiting our website or communicating electronically with us. Our Privacy Policy sets out the basis of which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By accepting the Privacy Policy and our Terms and Conditions when registering, you expressly consent to our collection, storage, use and disclosure of your personal information as described below.

This Privacy Policy, together with our Terms and Conditions, explains what happens to any personal data that you provide to us, or that we collect from you when you are using the whatsonurban.com website. We do update this Policy from time to time so please do return and review this Privacy Policy regularly.

For the purpose of the Data Protection Act 1998 our data controller is whatsonurban.com of address 18 Alfreton Road, Canning circue, Ng7 , 3ng, Nottingham, UK.

Information We Collect

In operating the whatsonurban.com website we may collect and process the following data about you:

  • Details of your visits to whatsonurban.com and the resources that you have accessed, including, but not limited to, traffic data, location data, web logs and other communication data whether this is required for a billing purpose or otherwise and the resources which you accessed.
  • Information that you provide by filling in forms on the whatsonurban.com website, such as when you registered for information, subscribed to our services, posted material or made a purchase.
  • Information provided to us when you communicate with us for any reason whatsoever.
  • We may also ask you to complete questionnaires that we use for research purposes, although you are not obligated to respond to these requests.
  • Details of transactions through the whatsonurban.com site and of the fulfilment of your individual orders.

Use of Cookies

We occasionally gather information regarding your computer whilst you are using our website, which enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate. This information will not identify you personally as it is statistical data relating to our visitors and their use of the whatsonurban.com site.

Similarly, we may gather information about your general internet usage by using a cookie file.  These cookies are downloaded to your computer automatically. This cookie file is then stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve the whatsonurban.com website and the services that whatsonurban.com provides to you.

All users have the ability to decline cookies.  This can be done by activating the setting on your browser which allows you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular aspects of the whatsonurban.com website. Our advertisers may also use cookies, over which we have no control.  Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

We do not use your data for any purposes other than what you have permitted us to use it for.  We may however share your information with companies who provide us with various services.  See our Terms & Conditions for more information. The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services.  To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
  • To meet our contractual commitments to you.
  • To notify you about any changes to the whatsonurban.com website, such as improvements or service/product changes, that may affect our service.
  • If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

We may also use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you.  We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.

If you are a new user, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for. If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form that we collect your data.

We do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with statistical information about our visitors.  

If you would like your account profile to be closed or removed, just send us a request.  Terms and Conditions will still apply.

Storing Your Personal Data

We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy. Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure, therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore sent entirely at your own risk. You are responsible for keeping your username and password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). We may also disclose your personal information to third parties:

  • Where we sell any or all of our business and/or our assets to a third party.
  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimise credit risk.

Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested.  Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy.  Please do not hesitate to contact us at info@whatsonurban.com

Last revised: 5 January 2010